|
Frequently Asked Questions
How do I get to Andover Public Library?
What is my password on the website?
How can I check/renew my items online?
How can I place a hold online?
What do I need to get a library card at APL?
What are the hours that APL processes passports?
Does APL take donations?
Does APL check out cake
pans?
Can I place materials other than books in the outside drop box?
What is the Holiday
Closing Schedule?
How do I get to Andover Public Library?
Click here for driving
directions and a map.
|
What is my password on the website?
Your password will be your last name in all lower case letters in most cases. If your last
name has 3 letters, often the first letter of your first
name is used. For example, if your name was Library Cat than
your password would be lcat.
|
How can I check/renew my items online?
From the Andover Public Library website, click on
Card Catalog (left side of
screen).
Under the APL logo, click on My Account and Log in/Register.
You are automatically registered in the APL system when you apply for a library card. To log in, enter your barcode number (found on your library card) and your
password (see above). You should now see your name on the left side of the screen.
Click on your name to see which items
are checked out on your card, their due dates, the books you
have requested, and any fines you might have on your account.
To renew items, click on
Items Out.
This screen will show you the titles
of books that are checked out on your card, the due dates, and
how many renewals are available for each item.
An item with a 1 in the
Renewals Left column (on the far right of the screen)
can be renewed. An item with a 0, however, has no renewals
available. Some items that cannot be renewed include DVDs, new
books, activity kits, and books that have a hold placed on them.
If there is a
fine or fee on your account, you cannot renew online until the
fee is paid.
If
all of your items are available for renewal, click
Renew All Items at the bottom
center of the screen. To renew specific items, click the box to
the far left of the title you wish to renew. Once a check mark
appears next to the items you wish to renew, click on
Renew Selected Items at the bottom
left of the screen. Items that cannot be renewed will not have a check box next to them.
The next screen will tell you if you
have successfully renewed your items. If the computer was not
able to renew your items, it will tell you the reason why.
Click on the
Back button to return to the Items Out page to see
your new due date.
|
How can I place a hold online?
From the
Andover Public Library website, click on
Card Catalog (left side of screen).
Type your search into the Quick Library Search box.
Once you have received the results
of your search, you will see 3 buttons to the right of each
listing: Availability,
Full Display, and
Place Request.
Availability
tells you if an item is already checked out and when it is due.
Full
Display gives you more information about the book. Also, it will give you the number of patrons who have a hold on the item.
Place Request
allows you to place a hold. If you are not already logged in, you will need to type in your barcode number (found on your library card) and your password and click Log In.
On the next screen click
Submit Request.
At this point, the website should
tell you that your request has been placed. You can click on
Return to Search Results to
continue searching.
If we do not own a title, it may be
possible to borrow it from another library in Kansas. You can
request items that have been out for over 6 months. InterLibrary
Loan requests can be made in person, over the phone, or online.
For a link to the online ILL request form, click
here.
|
What do I need to get a library card at APL?
*You do not need to be an Andover resident to get an Andover
Library Card. You will need a current Driver's License to get a
library card. If your license has your correct address, then you
do not need to bring anything else with you. If your license
does not have your correct address, please bring an item with
your name and current address printed on it. For example,
checks, rental agreement, mail, or insurance card are all
acceptable items.
*The person whose name will be on
the library card must be at the library at the time of
registration.
*Children under the age of 16 must
have a parent/guardian with a current driver's license with them
at the time of registration. Children over the age of 4 may get
their own library card at their parents' discretion.
|
What are the hours that APL processes passports?
The Andover Public Library has passport agents available without
appointment Monday through Friday, 9am to 4pm.
|
Does APL take donations? The
Andover Public Library welcomes donations of books, CDs, and
movies. Unfortunately, we cannot accept magazines, textbooks or
dated materials such as encyclopedias. If an item cannot be
added to our collection, we will sell the item in our book sale
to raise money for our summer reading programs.
|
Does APL check out cake
pans? Yes! We do check out
cake pans to patrons. Our selection of cake pans includes
cartoon characters, cars, animals, and a few basic shapes. You
can browse our card catalog with the keywords cake pan to see
our selection. Cake pans check out for 3 weeks. |
Can I place materials other than books in the outside drop box?
Yes! All library materials can be placed in the outside drop box.
(DVDs, CDs, VHS tapes, magazines, and books can all go in the
outside drop box.) Please do not place donations in the outside drop
box, we would appreciate it if you brought them inside so we can
thank our generous donors.
|